Explore Our Learning Paths to Knowledge

Our mission to empower learners drives every course we offer, fostering growth and unlocking potential.

Learning Paths

Business Analysis

Business Analysis Technique – MoSCoW

Do you and your team ever end the day with a big list of uncompleted tasks? It’s frustrating and demotivating, especially when every task seems important, and you don’t seem to be making much progress. Juggling multiple things isn’t the most efficient use of your time. You need to find a way to prioritize.
You can work out which tasks you and your team need to focus on by using MoSCoW. It’s a prioritization technique that helps you highlight essential tasks and cut out unnecessary ones. By prioritizing tasks, you’ll be able to save time, effort, and resources, while boosting productivity.
By the end of this unit, you’ll be able to:

Describe the MoSCoW analysis technique
Recognize the benefits of using a MoSCoW analysis
Carry out a MoSCoW analysis

Business Analysis Technique – PESTLE

You know your business or project inside out. You’ve planned and strategized, and you know exactly what’s going on within the organization. But what about external factors that may have an effect in the future, like new government policies or technological developments? It could be a problem if they catch your team by surprise.
External factors can have a huge impact on business strategy and decision-making, so you need to keep track of them. A PESTLE analysis can help you do this. It’s a tool to help you work out what strategic actions you may need to take in the future. Using this technique will help you anticipate problems, so you can plan for them effectively.
By the end of this unit, you’ll be able to:

Explain the PESTLE analysis technique
Identify when a PESTLE analysis should be used
Carry out a PESTLE analysis

Business Analysis Technique – Six Thinking Hats

Are you a naturally cautious decision maker or do you act impulsively? Everyone has an instinctive way of thinking. But if you only see a problem from 1 perspective, you might miss some important insights. And if you have too many conflicting views in your team, that may lead to confusion.
You and your team can step beyond instinctive thinking patterns by using the “Six Thinking Hats” technique. This is a tool that helps you solve problems and make better decisions. It offers a structure for exploring an issue in 6 different ways, improves creativity, and gets your whole team involved in the decision-making process.
By the end of this unit, you’ll be able to:

Describe the Six Thinking Hats technique
Recognize the benefits of using the Six Thinking Hats technique
Carry out a Six Thinking Hats analysis

Business Analysis Technique – The 5 Whys

When the business you work for or your project hits a problem, you want to know what’s gone wrong. But it’s easy to get distracted by surface issues, like why the light bulb got broken leaving you all sitting in the dark. Instead, you need to find the root cause of the problem, such as why no one ordered any spare light bulbs.
There’s a simple tool you can use to get to the root cause and fix a problem, so that it doesn’t happen again. It’s called the 5 Whys, and it’ll help you work out why your project isn’t on track or hasn’t delivered the right outcome. This unit will walk you through a 5-Whys analysis.
By the end of this unit, you’ll be able to:

Explain the 5-Whys analysis technique
Identify when to use a 5-Whys analysis
Use a 7-step process to carry out the 5-Whys technique

Coding for Everyone

Coding: Ruby on Rails

The old saying goes: work smarter, not harder. Why needlessly complicate things for yourself when others have already laid the foundation? Yes, you could spend hours churning milk into butter to make that cake. Or you could just use that block from the grocery store that’s ready-made.
When coding a website or a database, you could spend hours building it from the ground up, or you could use a framework to give you the structure to do it in a fraction of the time. Ruby on Rails (RoR) is a framework for web development using the Ruby coding language. Many high-profile companies use it all across the internet because it’s intuitive and allows them to build high-quality web pages quickly. This unit will go over the basics of Ruby on Rails, so you can decide if it’s right for you.
By the end of this unit, you’ll be able to:

Recognize the uses of Ruby on Rails in application development
Explain the 3 core principles of Ruby on Rails
Identify the pros and cons of using Ruby on Rails to decide if it’s right for you

HTML Development for Everyone

Each web page uses HTML to display information and text. And HTML is the language that web browsers understand. It tells the browser what text should be displayed and how it should look. When you look at the text in isolation, it can look like a foreign language. But to the browser, it’s second nature. This unit will give you some insight into HTML and what it’s capable of.
By the end of this unit, you’ll be able to:

Understand what HTML is
Identify what HTML can and can’t do
Recognize basic HTML statement structure

JavaScript for Everyone

When surfing the web, you see many things. Cute kittens, cool photos, and, well, much more. But sometimes eye-catching imagery, animation, or interactivity on a website grabs your full attention. Presentation is everything on a website. But how does a website have such dynamic functionality? The answer is JavaScript. But what is it?
JavaScript is a scripting language that’s used to enhance HTML pages. There are certain things that HTML is great at, but not others, for example animations or slideshows. It needs JavaScript to make that possible. This unit will fill you in on what JavaScript actually is and what it’s capable of doing.
By the end of this unit, you’ll be able to:

Understand what JavaScript is
Identify when JavaScript can be used
Identify basic JavaScript statement structure

Low-Code / No-Code Platforms

Sometimes you’ll get a great idea that you just don’t have the skills, knowledge, or time to make happen. Maybe it’s a great hook for a book or an invention that will revolutionize modern science! Or perhaps it’s an idea for a great app, but you just don’t know how to code it.
This is where low- and no-code platforms come in. They provide you with a graphical user interface to develop software quickly and easily without you having to pore over code for hours on end. This unit will explain these new low- and no-code platforms, so you can decide if they’re right for your business to use.
By the end of this unit, you’ll be able to:

Explain what low-code/no-code platforms are and how they work
Describe the benefits of using low-code/no-code platforms
Identify situations in which low-code/no-code platforms would and wouldn’t be appropriate to use

Open-Source Software

Libraries are a cornerstone of any community. Allowing anyone to read a book free of charge makes reading accessible. Libraries don’t make a profit because they’re for the collective good of humanity – there to spread knowledge and literacy to anyone who wants it.
Open-source software is kind of like a library, except without the late fees – software, free for anyone to download and use for the benefit of all. Many businesses use open-source software because it’s cheap and reliable, allowing even 1-person companies to keep their costs down while they find their footing. This unit will give you a basic guide to open-source, so you can decide if it’s suitable for your business needs.
By the end of this unit, you’ll be able to:

Define open-source software and its uses
Explain the benefits of using open-source software
Recognize common issues that open-source software can have

PHP for Everyone

When you go to the library, certain things may involve some level of interaction with a librarian. You’d show them your library card to confirm who you are. You may ask them for information or if a certain book is available. The librarian would check this information in the vast library and then give that information back to you. In essence, that’s what PHP does for a web browser.
PHP is a preprocessor language on a server that’s designed to allow a computer access to web pages through a browser. It can be used to check information in a server’s database that’s requested by the browser, for example; someone’s login details for a website or just an exciting article about baseball. It’s essentially a retriever of facts that is stored in the server’s memory.
By the end of this unit, you’ll be able to:

Identify what PHP is and what it does
Understand the advantages of PHP

Python for Everyone

Decisions, decisions. Sometimes when you make a decision, you’re stuck with something you don’t want. Like when you bought that healthy cereal instead of the one you usually get, and now you’ve got a whole box of flavorless cardboard to eat. Thankfully, in a week or 2, you finish the box and can try something else instead. But other decisions can be expensive and time-consuming to switch if you change your mind halfway through.
There are so many coding languages available to you, it can be tough to choose. Get it wrong, and you’ll have to start your whole project from scratch. One of the most popular languages is Python, but how do you know if it’s right for you? Well, this unit will give you the basics of Python, so you can make a more-informed decision.
By the end of this unit, you’ll be able to:

Characterize the Python coding language and its uses
Explain the benefits of using Python over similar coding languages
Identify the key disadvantages to using Python

Understanding API‘s

Have you ever been at a restaurant, chosen the meal that’s right for you, and then barged into the kitchen to grab the ingredients and attempt to make that meal yourself? Of unit not; you told a waiter what you wanted. They passed that order to the chef, and returned with your meal. That waiter is the middle man. And computer programs have a similar arrangement – they are called Application Programming Interfaces, or APIs.
When a program is instructed to converse with another program it needs an API so it can do it smoothly. An API is a software intermediary that lets one application talk to another. It sounds complicated, but thankfully we’re here to help. Think of us as the API between you and knowledge.
By the end of this unit, you’ll be able to:

Understand what an API is
Identify the different types of APIs and what they can do

Using SQL in Databases

The world runs on data. Everything from your bank account to when your next dentist appointment is. That’s a lot of data. If you had to go through each of your clients’ records by hand, you’d waste hours! You could put things in a database, but manually inserting the data for each client could be very labor intensive. And when you actually need to find something, combing through all that data would be difficult, especially if there are records in the millions.p
Thankfully, there’s a language used by most databases around the world that can help. Structured Query Language or SQL allows you to easily navigate, insert, and manipulate data. This unit will introduce you to the basics of SQL.
By the end of this unit, you’ll be able to:

Define SQL and its functions in databases
Explain the advantages and disadvantages of using SQL, for example in database management systems such as MySQL

What is Coding?

In the modern world, we rely on more tech than you probably realize. Sending emails, video calling friends, playing online games, even setting bus schedules. But how do all these things work? Magic? Nope. Code. And computer programming, or coding, uses those rows of ones and zeros to play an important part in our lives.
Code, basically, is the language that tells the program what to do. There are many different types of coding, and they all do different things. It may look like a load of random letters and numbers to you, but to a computer, it’s their native language. This unit will let you know what coding is and how it’s used.
By the end of this unit, you’ll be able to:

Identify the different types of code
Understand how those different types of code are used

Data Analysis

Data Literacy

There are around 7,000 spoken languages in the world right now. According to research, the average person speaks just 1.5 of them. How about you? You might speak English, Spanish, Chinese, or French. But do you speak data? Of unit not. You can’t speak data, but you can be data literate.
Data literacy is the ability to work with data, understand it, and turn it into information. And that’s important, because data can be an incredibly powerful tool. For any business it can mean the difference between success and failure. With so much focus placed on using data in the modern workplace, data literacy is a vital skill to possess.
By the end of this unit, you’ll be able to:
•Define data literacy
•Recognize the impacts of data illiteracy
•Create and communicate data as information

Data Ownership

Data is everywhere. For instance, it’s estimated the world’s leading search engine processes 70,000 search queries every second. That’s 5.8 billion searches every single day. While that’s a lot of data, it’s really just the tip of the iceberg. Everything we do generates data which is collected and stored. The people in charge of all that data, are data owners.
A data owner is a senior member of any organization, who is responsible for a specific data set. They’re accountable for the quality of the data and have authority to make things happen to ensure it’s maintained. So, for example, if you want to use certain data, you’ll need permission from the data owner to access it.
By the end of this unit, you’ll be able to:
•Define data ownership
•Compare data owners and data stewards
•Describe the responsibilities of data owners

Descriptive and Exploratory Data Analysis Techniques

Big data sets, such as numbers, may not seem like they make sense. Or it could seem they don’t tell you anything useful. That’s because you’ll usually need to perform some sort of analysis to gain any real insight from data. And depending on what you’re looking for, there are different ways you can do this.
Two commonly used forms of data analysis are descriptive and exploratory. Both can be extremely useful for understanding the data in front of you, and are closely linked. Knowing which to use, how, and when, is essential for getting the most out of them. This unit will take you through an overview of what descriptive and exploratory data analysis are, including some examples of these methods, and how they can be helpful for you and your data.
By the end of this unit, you’ll be able to:

Understand what descriptive data analysis is and what it’s used for
Understand what exploratory data analysis is and what it’s used for
Recognize some key examples of descriptive and exploratory data-analysis techniques

Developing Research Skills

Have you ever presented something as a fact, when in reality it might have been fiction? Writing an effective report relies on ensuring that everything you include is correct, no matter how well you know the subject. To make sure you get your facts right, you need to do your research.
Good research isn’t just about collecting as much data as you can. You also need to be able to recognize which sources are reliable, and which are less trustworthy. Poor information gathering or presentation might mean you present incorrect information and could affect your credibility. So, it’s important to develop your research skills to ensure you’re increasing your knowledge and communicating new facts to your colleagues effectively.
By the end of this unit, you’ll be able to:
•Recognize reliable sources
•Gather and select useful information
•Organize and present your findings effectively

Methods of Analyzing Qualitative and Quantitative Data

“Data” is a really broad term that refers to all different kinds of information. This can be a little overwhelming when you need to analyze it, because how do you even begin to figure out what kind of analysis you need to do? A good place to start is by knowing what kinds of analysis are available to you, based on whether you’re working with qualitative or quantitative data.
Because there’s so much you can do with data, and so many different ways it can be tested, interpreted, and applied, there are several different methods of data analysis. Knowing which methods are suitable for the type of data you’re working with can help you on your way to turning your data into something more meaningful. This unit will take you through some of the different techniques for analyzing qualitative and quantitative data.
By the end of this unit, you’ll be able to:

Understand the importance of choosing the right method for analyzing your data
Identify some key analysis methods for qualitative data
Identify some key analysis methods for quantitative data

Qualitative and Quantitative Data Analysis

Data is important. It forms the basis for pretty much everything. From science, to technology, to the running of businesses – it’s everywhere. But analyzing data can seem like a daunting task when you don’t know where to start. Analyzing data is just as important as having the data in the first place. Because what’s the point in having it if you don’t know what to do with it?
When you’re working with data, it’s good to know what kinds of analysis you can do, and which ones will actually tell you what you need. Knowing the difference between qualitative and quantitative data is a good place to start, as they both have their own uses and benefits. This unit will give you an overall understanding of the difference between qualitative and quantitative data analysis, and where each might be useful.
By the end of this unit, you’ll be able to:

Understand the difference between qualitative and quantitative data analysis
Identify the benefits and potential uses for qualitative data
Identify the benefits and potential uses for quantitative data

Qualitative Data Collection

Some questions can’t be boiled down to a number. Where are your safety hazards? What do employees enjoy most about working here? How could you improve a product or service? These all have complex answers that are affected by people’s experiences, attitudes, moods, and beliefs.
How you collect and analyze this qualitative data will change depending on your goals. You could interview employees, run focus groups to observe how people interact with your product, or review complaints to spot common themes. Whichever method you choose, this unit will explain how to get useful results.
By the end of this unit, you’ll be able to:

List different types of qualitative data
Describe methods for qualitative-data collection
Explain common methods for analyzing qualitative data

Visualizing Data

We’ve all been there. You’re trying to explain something, but it’s just not getting across. No matter how hard you try, something’s been lost in translation. If only there were a simpler and more visual way to explain difficult subjects, y’know… like, that data set you’ve been working on? Well, maybe there is.
Data isn’t always easy to understand. Often, it’s just lots of pretty meaningless-looking numbers. That can make the information you’re trying to share look boring and seem incomprehensible. So, it helps everyone if it can be visualized. Data visualization can make even the most abstract-looking strings of numbers visually appealing and easier to understand.
By the end of this unit, you’ll be able to:
•Recognize ways to visualize data
•Discuss the benefits of visualizing data
•Create simple and effective data visualizations

Data Analysis+

Inferential and Predictive Data Analysis Techniques

Occasionally, you’ll need to be able to use your data to make conclusions or predictions for the future. While some methods of data analysis can be helpful in visualizing or understanding your data, they don’t necessarily give this kind of insight. So, if conclusions or predictions are what you’re going for, you need to use the right methods.
Luckily, there are data-analysis techniques that can help. Inferential and predictive data-analysis techniques are extremely useful, but it’s important to know which method to use, when to use it, and how to apply it, to get it right. This unit will take you through an overview of inferential and predictive data analysis, including some examples of these methods, and how they can be helpful for you and your data.
By the end of this unit, you’ll be able to:

Understand what inferential data analysis is and what it’s used for
Understand what predictive data analysis is and what it’s used for
Recognize some key examples of inferential and predictive data-analysis techniques

Causal and Mechanistic Data Analysis Techniques

You may find yourself needing to analyze your data for specific things, such as cause and effect, including whether fluctuations in some data cause fluctuations elsewhere. Only certain data analysis techniques can help you understand these kinds of things. So, if this is what you’re hoping to find out, you need to know how to analyze your data in the right way.
Luckily, there are data-analysis techniques that can help with this specific need. Causal and mechanistic data-analysis techniques are extremely useful for this exact thing. But it’s important to know which method to use, when to use it, and how to apply it, to get it right. This unit will take you through an overview of what causal and mechanistic data analyses are, including some examples of these methods, and how they can be helpful for you and your data.
By the end of this unit, you’ll be able to:

Understand what causal data analysis is and what it’s used for
Understand what mechanistic data analysis is and what it’s used for
Recognize some key examples of causal and mechanistic data-analysis techniques

Applied Digital Marketing

Digital Marketing: LinkedIn and Social Media

Social media is everywhere. Research shows that over half of the earth’s population now uses some form of social media. Did you know, in an average internet minute, Facebook has 973,000 logins? And LinkedIn has over 660 million users in total? With numbers like that, it’s easy to see how social media has become an important tool for digital marketing.
Social media marketing (SMM) isn’t just about getting people to click through to your website using a catchy ad, though. It’s about designing and creating targeted content, tailored to each platform, to drive engagement, grow a following, and encourage sharing.
By the end of this unit, you’ll be able to:
•Recognize the marketing benefits of LinkedIn & social media
•Identify the most suitable platforms for your business
•Create and implement LinkedIn & SMM plans

The Marketing Funnel – From the Top to the Bottom

You know that saying, “Cast your net wide”? Well, that’s the best way to begin a marketing campaign. When you start building consumer relationships, you invite as many people as possible to view your product. But, as with fishing, not everyone is going to bite. That’s where the marketing funnel comes in.
The marketing funnel is a great tool for helping you visualize your customer’s journey from first interest to final purchase. It helps you and your marketing team understand why some customers remain engaged throughout the whole buying process, and others don’t. Using marketing funnels effectively will help you target relevant buyers, nurture customers, and build loyalties.
By the end of this unit, you’ll be able to:

Identify the key stages of the marketing funnel
Recognize the benefits and limitations of the marketing funnel in the digital age
Create your own funnel to fit your marketing strategy

Building your Personal Brand

Think of any successful company and you’ll likely know their logo, tagline and, more importantly, what they stand for. Businesses have become very skilled in branding themselves to make their values and expertise clear. We all know how powerful great corporate branding can be. But these days, sitting under the umbrella of a corporate brand just isn’t enough; you need a personal brand, too.
Whether you’re aware of it or not, you already have a personal brand. It’s the values, expertise, and qualities you project to the world. You are your brand. Conscious personal branding means you can tell your story your way, making sure that potential employees and clients see you how you want to be seen.
By the end of this unit, you’ll be able to:

Define the values, expertise, and qualities at the core of your personal brand
Recognize the brand-building opportunities available to you
Use digital and offline strategies to start telling your story your way

LinkedIn – Using your Best Profile to Promote your Business

You’re probably familiar with LinkedIn at an individual level – it’s by far the most popular platform for professional networking and job-hunting. It doesn’t stop there, though! More and more businesses are using LinkedIn to network, market, and stay ahead in their industries. LinkedIn offers a wealth of features to promote your business, and keeps adding more.
Using LinkedIn for business builds your company’s digital presence, and connects you with potential partners, clients, and customers. This unit will give you the tools you need to develop your LinkedIn strategy and build the best company profile, whatever the size of your business.
By the end of this unit, you’ll be able to:
•Create a high-quality LinkedIn company page
•Use LinkedIn’s specialized features to boost your company’s profile
•Build meaningful business relationships through high-value posts and featured content

Employee Onboarding

Creating the Best Onboarding Experience

We’ve all felt that challenging mix of nerves and excitement when starting a new job. It can be scary, but it’s also an opportunity to learn about expectations and make new connections. The first experiences new recruits have with an organization set the tone for how they feel about their role in general. You want them to feel supported and welcome. You don’t want them to have a chaotic or isolated experience that undermines their confidence.
Onboarding is about more than a quick tour of the office. It needs to be a lengthy process that helps new employees fully integrate with their teams and the organization as a whole. Understanding how to make the onboarding experience positive and productive will help you support new employees to reach their full potential. It’ll also help you retain new employees.
By the end of this unit, you’ll be able to:

Understand why a successful onboarding experience needs to be ongoing
Recognize the importance of the 4 Cs – Compliance, Clarification, Culture, and Connection
Identify ways to help new employees build strong, broad networks

Importance of Onboarding

After hiring a brilliant new employee, you’ll want to make sure that they choose to stay with you for a long time, right? Well, you may need to act quickly as almost 90% of new hires decide whether to remain or leave within their first 6 months. So, it’s crucial that companies make sure their newest employees are in the “remain” camp.
One of the best ways to achieve this is through effective onboarding. Without a solid onboarding program, organizations put themselves at risk of experiencing not just a high turnover rate but also employee stress and decreased productivity.
By the end of this unit, you’ll be able to:

Understand the differences between onboarding and orientation
Identify the major benefits of successful onboarding for your organization
Create an effective onboarding program

Onboarding Remote Teams

When you start a new job, it can be nerve wracking. But there’s usually someone in the office to show you all the important things. Like how the computer systems work, where to find the printer paper, and most importantly, where the coffee machine is! But remote workers don’t have an office to go to, or a friendly face to show them around.
Settling in fresh faces quickly and successfully is vital for keeping things constant in the workplace. But onboarding remotely can throw up challenges, as you don’t get to spend physical time showing new recruits the ropes. So, how can you make sure remote teams get a good onboarding experience?
By the end of this unit, you’ll be able to:

Identify the differences between remote and in-person onboarding
Define the remote onboarding process
Use best-practice advice to help create effective remote onboarding programs

Speed to Competency

When a new hire joins your company, or someone starts a new role, it’s natural for them to take time to settle in. Even though they have the skills and experience for the job, they need to learn how your business works and how to contribute to its success. If this takes too long, it’s frustrating for your new starter and puts pressure on their team.
Accelerate the speed to competency by offering new hires a robust, personalized onboarding program. Be sure to include training, support, and access to mentors. It’s also useful to understand why competency can take a long time.
By the end of this unit, you’ll be able to:

Identify potential causes for longer time to competency
Apply general tips to reduce the time to competency
Implement strategies to reduce time to competency

Google Sheets

Introduction to Google Sheets Part 1

Google Sheets lets you create, update, and share spreadsheets online in real time. From simple data input, to more tricky calculations, Sheets has all your spreadsheet needs covered. But getting started can be difficult. That’s why we’ve developed a handful of bite-sized tutorials for you to learn at a pace that suits you. Just click the mini-videos to get started.
This entry-level unit contains useful information on:

Getting to grips with cell basics, including selecting, inserting, deleting, and clearing information
Exploring the shortcut toolbar, including alignment, wrapping, rotation, and altering text
Handling multiple sheets, including creating, moving, duplicating, and deleting sheets

Introduction to Google Sheets Part 2

Getting started with File options including opening, importing, downloading, sharing, and emailing your spreadsheet
The basics of the Edit function including undoing and redoing, cut, copy, and paste, and using the find and replace function
Understanding View, including how to see hidden sheets and alter how your screen appears

Introduction to Google Sheets Part 3

Inserting cells, rows, and columns
Adding charts and pivot tables to your spreadsheet
How to insert images and drawings
Adding basic formulas or functions
Inserting comments and notes to your spreadsheet

Introduction to Google Sheets Part 4

Getting to grips with basic formatting including aligning, wrapping, and rotating
Merging cells and conditional formatting
How to format numbers and text

Introduction to Google Sheets Part 5

The basics of the Data function including sorting, filtering, ranges, protection, and data validation
Exploring Tools including spelling, autocomplete, and making changes to notification settings
A brief overview of Extensions

Learning Essentials

Defining Learning Objectives

Training comes in all shapes and sizes. But whatever the subject or your skill level, one thing needs to be crystal clear – what it is that you’re aiming to learn. This is where learning objectives come in. They’re an important aspect of learning, and there’s a trick to creating good ones.
In the workplace, it’s essential to write clear learning objectives for any training you offer. Defining the aims of the unit will help ensure that trainees have coherent end goals and are fully engaged with the learning.
By the end of this unit, you’ll be able to:
•Understand what learning objectives are
•Identify the benefits of learning objectives
•Write effective learning objectives

Growth Mindset

Maybe she’s born with it. Maybe it’s her growth mindset. Growth is a part of life. But when it comes to learning, lots of us can be set in our ways, making it harder to grasp new information, rise to challenges, and adapt to change. You’re either smart and talented, or you’re not… right?
Wrong! Fixed mindsets teach us that we’re simply born with a set level of talent, intelligence, and interests, and that talent alone is the source of our success. But this is limiting. Instead, a growth mindset teaches us to believe that our abilities can be developed through lots of hard work and dedication. People with a growth mindset are more likely to enjoy learning, seek out situations in which to experiment, and even see failure as a positive opportunity to grow.
By the end of this unit, you’ll be able to:
•Explain what is meant by a growth mindset
•Recognize the benefits a growth mindset can have on an individual’s approach to learning
•Demonstrate ways of channeling a growth mindset for your whole team

Learning Culture in the Workplace

Culture. It’s the heart and soul of any successful workforce. But a true “learning culture” isn’t just a buzzword modern companies should throw around to sound good. It’s also not as easy as jazzing up your office décor with a ping pong table, and hoping it motivates your employees from there on in.
Nope, it’s much more than that. A workplace learning culture means an organization that provides many different opportunities to learn, innovate, and grow. It’s a continual process.
Constant learning is the key to a company that thrives because it elevates individuals – as employees and as people. It opens opportunities for them, and their company, to transform continuously for the better.
By the end of this unit, you’ll be able to:
•Recognize what a learning culture in the workplace is
•Identify strategies for building a strong culture of learning
•Implement tips to create the right type of learning culture for your team

Learning Return on Investment

If you’re a manager or in charge of training, you’ve probably come across ‘revolutionary new training packages that will ensure your workforce has all the skills to keep up with a growing market. Some of it might look pretty good, but it could cost your business both financially and in physical hours spent with staff stuck in training, away from their jobs.
Hindsight is a wonderful thing. And it can be easy to calculate the value of training after it’s happened. But, how do you figure out whether training is worth pursuing? There is a way of assessing its value before starting too – learning return on investment.
By the end of this unit, you’ll be able to:
•Understand what learning ROI is, and why it’s important
•Choose training based on value rather than cost
•Calculate learning ROI

Learning Styles

Do you remember having a favorite teacher in school? Maybe they talked calmly, explained things well, or did practical, ‘hands-on’ lessons. Whatever they taught you, it seemed to stick. That could be because their teaching methods matched your learning style.
We all have different, preferred ways of learning, known as learning styles. They’ve been used for many years to help tailor learning to individual strengths.
You’re constantly learning, both at work and in life. Knowing how you learn can help you decide how to approach things like training and development. Recent research into how human brains learn, however, has shown that tailoring learning to individual strengths may not be the best approach. So, if you’re a trainer, it’s important to know how to get the balance right.
By the end of this unit, you’ll be able to:
•Understand what learning styles are
•Identify your learning style
•Understand the benefits and drawbacks of tailoring learning to fit a style

Promoting Social Learning

Every workplace consists of people from all kinds of backgrounds. So, when it comes to learning and retaining new information, what works for one individual, may not work for another. Think about it – traditional learning that interests your senior staff isn’t necessarily going to keep your millennial new hires engaged too.
Fortunately, one universal type of learning we can all relate to is social learning. Social learning is knowledge sharing through various interactions with others. From gamifying training sessions, to checking what’s hot on TikTok, there are tons of new and exciting ways companies can turn to their communities to engage in social learning in the digital realm.
By the end of this unit, you’ll be able to:
•Describe what is meant by the term social learning
•Recognize the effects and benefits social learning can have
•Implement techniques for promoting social learning in your workplace

Removing the Barriers to Learning

Ever heard of barriers? For instance, when the break room becomes a no-go zone because that one person in the office selfishly decided to cook fish in the microwave and stink the place out? That’s a type of barrier we could all do without.
When you and your team are working toward success, barriers are never a welcome factor. But when they do pop up, it’s important to know how to deal with them.
A barrier to learning is anything that prevents employees from fully engaging in learning.
From workplace distractions, to negative mindsets, and even lack of training, barriers to learning come in all shapes and sizes and can be damaging to a business if not resolved in the right way.
By the end of this unit you’ll be able to:
•Identify and address common types of learning barriers that exist in the workplace
•Recognize the tools and approaches needed to overcome barriers to learning
•Use methods that provide your teams with a healthy learning environment

The Power of Microlearning

You know the old saying, ‘Good things come in small packages’, right? Well, when it comes to learning, that can be pretty on the mark. Microlearning gives you the chance to learn new skills in small doses without pushing your brain into overload.
In the workplace, microlearning can be a great way of training employees, as it concentrates learning into “nuggets” with engaging content that’s both fun and informative. This can be far more beneficial than long, information-packed sessions delivered as text or a presentation. And, as a bonus, microlearning can streamline your company’s training scheme.
By the end of this unit, you’ll be able to:

Understand what “microlearning” is
Appreciate the convenience of eLearning & technology
Use microlearning to demonstrate that learning can be fun

The Psychology of Learning

Does Pavlov’s Dog ring any bells? Professor Pavlov rang the bell, then fed the dog. Eventually, the dog made the connection. After that, every time the bell rang, the dog began to salivate.
Learning doesn’t just happen in laboratories, though. We are constantly learning, both in and outside of work. And that learning happens in different ways. Sometimes we’re conditioned, while others we learn by watching or interacting with someone else. Each type of learning has its place, whichever one we use.
By the end of this unit, you’ll be able to:
•Understand what ‘the psychology of learning’ is
•Identify types of behavioral learning
•Test different learning theories to benefit your business

Training Millennials

Ever had a job where your “training” consisted of watching an old VHS tape on a wheeled-in TV? Or, in more modern times, a long, boring PowerPoint presentation? Are you getting sleepy just thinking about it?
Training shouldn’t be boring. And for the “digital generation” who are taking over the workplace, millennials, old techniques simply won’t cut it. Millennials prefer a broad spectrum of learning strategies. They want learning materials that are delivered to cater to their visual, auditory, and even kinesthetic needs. And who can blame them? This unit explores the best ways for you to make your training more effective.
By the end of this unit, you’ll be able to:
•Recognize how millennials learn
•Demonstrate techniques to engage millennials
•Identify the benefits of modern training methods

Poultry Rearing

Small-scale Poultry Rearing for Trainers in Rural Development

This online course is designed for field workers responsible for training small-scale poultry producers (SSPs) in rural communities. It equips trainers with the skills, knowledge, and tools needed to effectively teach best practices in poultry farming. Through engaging training videos, practical flipbooks, and interactive tools, the unit provides a comprehensive and hands-on learning experience that fosters collaboration, encourages participation, and leaves a lasting impact.
The unit covers essential topics, including the management and care of Dual Purpose Poultry (DPP), poultry housing, water and feed management, bird health, business planning, nutrition, and hygiene. Trainers will learn how to raise healthy flocks, optimize production for income generation, and promote a varied, nutritious diet.
Designed for workers in local NGOs, community-based organizations, or government extension services implementing poultry-based livelihood projects, this unit offers a wide variety of practical resources to empower trainers to deliver impactful sessions.
Based on the World Poultry Foundation’s comprehensive training materials, it ensures learners receive high-quality, evidence-based guidance to improve poultry farming practices and enhance farmers’ financial stability.

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